Have purchased but code invalid

Envato Customers Purchases and Subscriptions
#1

Have purchased but code invalid, have submited the request how long can I get the reply from customer service

#2

Hi

you can check this article:

Assuming you have opened help ticket here: Envato Customer Help
Envato Customer Help team will reply as quickly they can. It can take time please keep patience and don’t create multiple tickets.

Thanks for your patience