I don't know what to do.

Hello! I can’t figure out what they want from me.Maybe someone knows?

[VideoHive] Your uploaded item Clean Corporate needs improvement

You’re nearly there!


Thanks for your submission.

‘Clean Corporate’ isn’t quite ready for VideoHive. But don’t fret, we’d love to see you resubmit after making the changes outlined by the reviewer below. When you’re ready, you can upload your changes here.

Here is the comment from your Envato Quality team reviewer:

We receive a lot of business/corporate capability-themed animations and therefore we’re very strict when reviewing these kinds of projects. Because there is so much competition in this genre, we only accept projects that we feel provide exceptional design quality and execution. Unfortunately, this project does not meet our high standards for this kind of style.

Please be aware we have updated our watermarks. You can find the new Envato watermark on the Help Center here. This means that all new item submissions and resubmissions from the the 14th of March onwards will need to use the new watermark in the preview. Items submitted using the old watermark, may be rejected. Read the full announcement post here.

We look forward to reviewing your submission once you’ve made the changes!

Envato Market Team

Still have questions? Check out our Help Center.

P.S. The team have invested considerable time in reviewing and providing feedback on your submission. If we feel that you have not invested enough time in making the required changes before re-submitting, this may be considered misuse of the review process. Where continued misuse of the review process is identified, your submission rights may be restricted or suspended.

Very strange answer… “You’re nearly there!” and then “Unfortunately, this project does not meet our high standards”… and then “will need to use the new watermark in the preview”…

Looks like soft reject , but this can be a hard reject.

Try to use a new watermark and upload this project again.
I didn’t really understand what they meant by that message. )))

1 Like

I didn’t put the watermark. Maybe that’s it? In other projects, too, there is no watermark.

Very strange indeed. This is a hard rejection and a soft rejection at the same time. Here’s what I would do if I were you. I would put the watermark, which the reviewer thought of and once I re-submit the template in the box where you message the reviewer I would type in “I was soft-rejected because I did not put the watermark. Now, I put it. Have a nice day”

How will I know if my Item has been Soft or Hard Rejected?
At each stage of the review process, you will receive an email updating you on the status of your submission. The email will outline if the item has been Soft or Hard Rejected:

View the status of your submission via the email sent to you from the Quality Team.
If the email subject line contains “Needs Improvement”, your item has been Soft Rejected.
If the email subject line contains “Rejected”, your item has been Hard Rejected.

More here: https://help.market.envato.com/hc/en-us/articles/204067134-Rejected-Items#how

Please check also: Reminder: New Envato Watermark on VideoHive