how to open new id check? Issue

My id check page does not have any option for making new id check, how do i make it?
" No open Author ID checks.

If you have completed a check and are awaiting a response, please note that it can take some time to be notified of the outcome. You will be notified of the outcome of your submitted Author ID check by email.

If your Author ID check was unsuccessful or expired, you will receive a request to complete another check."

all sessions expired, i didn’t go through last checks

Hi,

Please Contact Author Support and let them know. Support Team will be happy to assist you and will send you a new link for ID check.

Thanks

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