How to extend Item Support if I have both Regular and Extended Licence of the same product?

Envato Customers Purchases and Subscriptions
1

I have both Extended and Regular license bought for the same CodeCanyon product. First I bought the Extended license a few months ago. Later I bought the Regular license of this same product (just for testing - that’s why I didn’t need a second Extended license).

Now I would like to extend the support for another 6 months for this product but only for the Extended license, not for both licenses.

Anyone knows how I can do that? It looks like when I click on the Extend link, it will automatically extend the support for both of my products.

Thank you in advance

2

All licenses of the same item share a single support commitment.

You can’t renew one individually – it’s all or nothing, and it will be the same price regardless of how many licenses you have.

Similarly, purchasing a new license will bump up the support date for all existing licenses.

3 Likes