We have 3 licences for a product on Code Canyon. We want to renew support for only 1 licence but the only option is to renew at $192.50! It is cheaper to buy a new licence each time. Can you split the renew costs per licence?
It should be cheaper than original price. Double check if you have added the support 3 times or anything else on the cart.
Its not possible to split - you can only renew support via one button.
What’s the price for the item?
We have 2 regular licences ($69) and 1 extended.($245).
Aaargh that’s the issue! It is charging us to renew on the extended licence, not the regular licence.