Renew support includes all licences, only need it for 1

We have 3 licences for a product on Code Canyon. We want to renew support for only 1 licence but the only option is to renew at $192.50! It is cheaper to buy a new licence each time. Can you split the renew costs per licence?

It should be cheaper than original price. Double check if you have added the support 3 times or anything else on the cart.

Its not possible to split - you can only renew support via one button.

What’s the price for the item?

We have 2 regular licences ($69) and 1 extended.($245).

Aaargh that’s the issue! It is charging us to renew on the extended licence, not the regular licence.