How do i use credits

Envato Customers Purchases and Subscriptions
1

Hi I have credit on my account and when i go to checkout and use the envato credit the item when i go to pay via paypal is still showing the full value of the item and the credit is not being applied. Am i doing something wrong as the credit does not seem to be deducted. Eg item is 84 with the vat i hav3 62 on account yet going right through to paypal the item is still being billed at 84 instead of the balance of 22.

Thanks

2

You can’t mix and match payment methods - either you have enough or add enough credit OR you buy the item directly

3

Thanks