I purchased the envato templates package, but I can’t seem to figure out how to edit the infographics. I download them and it comes out in pdf or psd. There’s no way to edit the information. How do I do this?
Don’t understand how I can’t email someone for a paid product. Not good support services. Or at least it’s impossible to find.
It will depend on the item (infographics will be included in all sorts of different categories), but based on your “pdf or psd” point, it sounds like a graphic design and would be changed using the .psd file
@mgscoder link is still correct to talk to the author assuming the item was from the main marketplaces and not envato elements