How do I check a download

Envato Authors CodeCanyon
1

Hello, I as an author.

If the customer wants a refund, how do I check whether the file was downloaded or not?

Probably have his purchase code, right? Okay, after that, how do check?

2

When they open a refund request, it will tell you on the request whether they’ve downloaded it or not.

1 Like
3

OK thank you!