No response after clicking on import
Hi @jeffreyl19,
Have you purchased the wpbakery page builder? or received with your purchased theme as a theme bundle plugins?
Hi @mgscoder,I purchased TheFox | Responsive Multi Purpose WordPress Theme. How can I know if there is a license to bundle the wpbakery page builder?
Hi,
I’ll be happy to clear this for you.
Theme Bundled plugins do not have their own licenses (purchase code). This means they cannot be activated mean registered for updates. So you can safely ignore any plugin activation/registration messages and Theme Bundled plugin will work fine for you.
All bundled plugins update responsibility is the theme’s author. Just always download the theme latest version to get latest update plugins and update bundled plugin manually.
If you really want to auto update features by one click then you have to purchase individual license for the plugin(s) and you have to register/activate the license.
You can check this Help article:
Automatic updates and support directly from the plugin author is only for those who will purchase the plugin directly from the plugin author from codecanyon.
Thanks
OK,Thank you for your help @mgscoder ,I saw that the theme I purchased has a license, but I don’t know how to use it because importing it into WPBakery Page Builder is unresponsive.
Please contact the author of your purchased theme, the author will assist you.
How to contact an author to get support or for any technical query:
Thanks