How can I reach out to this creator for assistance?

Envato Customers Web and Code
1

Hi,

I’m looking for a way to get support for this item. It says I’m missing ‘Element’ when opening it at my website.

thank you,

2

You have no buyer badge so need to login using the account which purchased the item then you can contact the author several ways

3

The items you have downloaded from “Elements” are not supported by the way.