Help with my shop, I'm new to this platform

Good evening, I’m new to the wordpress platform, a couple of days ago I bought an envato theme, but I can’t upload it the same as the demo they offer, I follow all the steps but it doesn’t look like the demo, I leave the links to compare one with the other

  • I can’t manage to have direct contact with the creators of the design
    Please I ask for your help I am new



If you want you can get help from author for this item @MadrasThemes

hope they will help


Please, can you give me a hand, I’m lost in this, I can give you access to my hosting, I do everything that the video tutorial says but I don’t get the images
this was what i bought
this is what i rode
Could I have more direct contact with you please?