error in motion graphics

FenixM · January 14, 2019, 1:47pm

Hello!
I got this error by 2 week and i do not know whats going on.
If someone knows pleas comment on this topic.
this error happens when i truing upload motion graphics item.

unlockdesign · January 14, 2019, 2:12pm

Hi,

you can try with Envato FTP upload system hope your issue will solved.

How to upload using FTP

Upload Problems

Stock Footage & Motion Graphics Uploader

https://help.author.envato.com/hc/en-us/articles/360000471206-Stock-Footage-Motion-Graphics-Uploader

Also this topic will helpful for you.

Thanks

pxlzero · January 14, 2019, 9:59pm

I think the motion graphics uploading becomes restricted, you have to fill the form and then you can use it after the reviewers checking your items quality, check this out here