Envato Elements is charging my CC and I don't know my account email or username

I have an account on Envato Elements that I purchased using my credit card a while ago and every month they’re withdrawing from my credit card. The problem is that I don’t know which email address I used or username and I only have the transaction number from the bank statement.

Would that help or is there any way I can figure out how I can access the account or at least cancel it to make a new one?

Please open a Support Ticket via Envato Elements Help and Support. They will be happy to help. Thanks!