Envato Elements Access Error (resolved June 11)

Hello,
I’m experiencing an issue accessing the Envato website.
Every time I try to visit the site, I see an error page (screenshot attached, if possible), and I’m unable to proceed.

I’ve already tried clearing my browser cache and cookies, but the issue persists.
Could you please check if there’s a server problem or let me know what else I can do to fix this?

Thank you.

1 Like

It’s down.

There is some issue with the host provider, availability to the site is impacted

Investigating - We are currently investigating this issue.
Jun 10, 2025 - 16:38 AEST
There is some issue with the host provider, availability to the site is impacted

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may I know how long the maintenance usually would take?

Around an hour or maybe more this time. It’s related to “hosting” and may take even longer.

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Thank you

Envato Elements is not working! We need help asap to get it fixed and continue with our work. Please help SOS

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Same here…

Thanks for the update - how long will it take to fix it? Need it urgently for today, thanks.

& envato

We’re sorry.

Envato is temporarily unavailable.

We’re working on getting it fixed.

Check our status page for more information.


Reference - https://status.envato.com/

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This is ENTIRELY unacceptable. It has been down since last night!!
I am on a very tight deadline and MUST have access to the stock footage.

If i can find the stock footage I need from Envato Element via Envato marketplace can I be assured you will refund me for any purchases I make there (during this outage) that I would have otherwise been able to download off of Elements??

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I’m currently suffering huge losses.

is the website still error? mine still not working.
does anyone know how long it’s gonna take?

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I would like to know too, it hasn’t worked since last night

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I’m glad I stopped giving money to this joke of a company, I’m laughing at work while my bosses are flipping out because Envato is STILL down.

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Currently 7 hrs since the first post*. Any real** updates, Envato?

*this massive breakdown wouldn’t have anything to do with the Shutterstock Aquisition? Looking forward to a bright future :grinning_face_with_smiling_eyes:

**real = anything but PR-BS á la “We’re doing everything we bla-bla […] our users matter sooo bla-bla…” :zany_face:

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Some background for my annoyance: I’ve had an Elements subscription for a couple of freelance years. Cancelled it when I went back to full-time agency employment.
How did I find out about the current outage? Trying to convince my current employer that Elements is a ‘valuable tool’ for my team. Tough sale, no? :pensive_face:

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Please fix this.
The deadline is tomorrow.
I’m going to die from stress.
Why on earth did I sign up for this shixxy site and put myself through all this trouble?

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Are there any updates as to when the site will be back up and running? I haven’t been able to access Elements since yesterday, which is pretty ridiculous considering I’m paying for a subscription for assets I cannot even access. I have deadlines quickly approaching, and if this issue isn’t resolved soon, I will need to cancel my subscription and switch to Motion Array or a similar website.

3 Likes