Hi Envato Community,
I’m trying to import an Elementor Template Kit from Envato Elements into my WordPress site, but I keep getting an “Invalid JSON” error in the Elementor editor.
Details:
- Setup: WordPress 6.5.5, Elementor Pro 3.22.0, Envato Elements plugin 2.0.12, PHP 8.1, hosted on SiteGround.
- Template Kit: “Creative Portfolio” kit from Envato Elements, downloaded July 1, 2025.
- Issue: When importing via Elementor > Templates > Import Templates, the upload fails with “Invalid JSON format” error.
- Steps Tried:
- Verified Template Kit ZIP file is not corrupted (re-downloaded from Elements).
- Increased PHP memory limit to 256M in wp-config.php.
- Disabled other plugins (e.g., Yoast SEO) to avoid conflicts.
- Checked WordPress debug log: shows “Unexpected token in JSON at position 0.”
- Tried importing on a fresh WordPress install; same error.
- Environment: Latest Chrome browser, no server errors in SiteGround logs, Elementor requirements met.
Is this a known issue with recent Template Kits or an Elementor compatibility problem? Any tips to fix the JSON error or debug the import process? Thanks for any insights!