Hello guys
i bought the EDUMA wordpress theme from this web site and i have issues for importations… it turns turns turns and never ends!!
i have a web site to develop and i have no idea what to do to solve all this
help!!
Hello guys
i bought the EDUMA wordpress theme from this web site and i have issues for importations… it turns turns turns and never ends!!
i have a web site to develop and i have no idea what to do to solve all this
help!!
I can offer Express WordPress Installation service ( within few hours )
Hello @aminebjama
Welcome to the forums! Have you tried to reach out to theme author for support?
Thanks!
hey there
i’ve tried they only propose a chat thing on facebook and it’s like an automatic robot answering automatic answers!!
i’m lost…
Hi @aminebjama,
Are you sure you are using correct support channel?
Also if demo import process doesn’t end, you need to change your server settings. Please read theme documentation to find out what settings are preferred for theme to work properly and ask your hosting provider to adjust them for you.
Thanks,
Luca
Hi @aminebjama thanks for purchasing Eduma.
If you are having issue with installing the demo content of the theme, can you please check if you’ve set these PHP configuration as mentioned in the documentation like below? :
Recommended PHP configuration limits
upload_max_filesize = 32M
post_max_size = 32M
max_execution_time = 300
max_input_time = 300
memory_limit = 256M
You can check the documentation here: http://docspress.thimpress.com/eduma/#requirements-1-1
Also, I forwarded your message to our supporters and they ask if you could create a support topic on our VIP support portal for Eduma https://thimpress.com/forums/forum/eduma/ so they can discuss directly with you and try to help you out.
You can check this note on how to create a support account and create a topic: https://www.evernote.com/shard/s209/sh/f5db4ebc-2879-49db-be1f-23fd14c82ca8/26a53295a5f5082a2e0cb44fca0d7f21
–
Thank you so much @LucaThemesCom and @AlekseyZhdanov for trying to help aminebjama out