theme Eduma

ecootek · February 25, 2018, 6:42pm

I have the theme eduma installed on my website, but it does not let me enter to customize any parameter of my website.

AlekseyZhdanov · February 25, 2018, 6:46pm

Welcome to the forums! Have you tried to reach out to theme author for support?

Thanks!

ecootek · February 25, 2018, 6:54pm

Good afternoon, first of all, thank you very much for your prompt response, and tried to enter the support page of thimpress but username and password, I enter the package but can not enter.

AlekseyZhdanov · February 25, 2018, 7:09pm

Hello @ecootek

You may want to check:

This author’s response time can be up to 1 business day.

I’m sure the author @ThimPress will be able to point you in the right direction.

Thanks!

AlekseyZhdanov · February 25, 2018, 7:13pm

Support for Speaker and Life Coach WordPress Theme

ecootek · February 25, 2018, 7:14pm

Thank you very much for your support.

ThimPress · February 26, 2018, 1:56am

Hi @ecootek

Thanks for purchasing the Eduma theme. I forwarded your message to our supporters and they ask if you could create a support ticket on our VIP support forum for Eduma https://thimpress.com/forums/forum/eduma/ so they can discuss directly with you and try to help you out.

You can check this note on how to create a support account and create a topic: https://www.evernote.com/shard/s209/sh/f5db4ebc-2879-49db-be1f-23fd14c82ca8/26a53295a5f5082a2e0cb44fca0d7f21

Thank you very much @AlekseyZhdanov for helping us very quickly in this case.