I have the theme eduma installed on my website, but it does not let me enter to customize any parameter of my website.
Hello @ecootek
Welcome to the forums! Have you tried to reach out to theme author for support?
Thanks!
Good afternoon, first of all, thank you very much for your prompt response, and tried to enter the support page of thimpress but username and password, I enter the package but can not enter.
Hello @ecootek
You may want to check:
This author’s response time can be up to 1 business day.
I’m sure the author @ThimPress will be able to point you in the right direction.
Thanks!
Thank you very much for your support.
Hi @ecootek
Thanks for purchasing the Eduma theme. I forwarded your message to our supporters and they ask if you could create a support ticket on our VIP support forum for Eduma https://thimpress.com/forums/forum/eduma/ so they can discuss directly with you and try to help you out.
You can check this note on how to create a support account and create a topic: https://www.evernote.com/shard/s209/sh/f5db4ebc-2879-49db-be1f-23fd14c82ca8/26a53295a5f5082a2e0cb44fca0d7f21
Thank you very much @AlekseyZhdanov for helping us very quickly in this case.