Credit Card Payment failed , no product , no money


I have tried to buy and download an angular template, and on checkout, I got an error
Then when I checked my bank account, the money was gone, and I had no template anyway.

I tried to contact Costumer support, but no help from them yet.

I really want this template or my money back

Contact envato team - they will help

Please wait 2-3 business days for the response from our support team. Hope you will get your solution as soon as possible. Cheers. :slight_smile:

He already contacted, please don’t hesitate customers.

I have contacted envato , but they dont seem to care , i really need the product i bought and i have made the payment, so i believe i payed for my issue to be fixed.

This is really upsetting me

:slight_smile: I want to help - why you used that word? Relax…

Please wait for your reply, they will help you. :slight_smile:


The transaction was returned to my account, i will try to buy again the template , i really need it
Wahish me luck

Congrats bro. Go ahead!


No worry about that envato help will reply you soon keep patience.

Still have any question you can contact with envato support.