Hey guys, I am trying to activate flatsome theme on my wordpress account. I have created an Envato profile but when I click on generate a token , I get an “Access denied” page. It displays the following error.
I have my account created and I am logged in, I have tried caching the browser, using a different browser, going incognito but nothing helped.
Thank you for any help.
Hi @NamanJha,
please clear browser cache and cookies and try again. Also you can try with another browser. and try to create token directly from here: https://build.envato.com/create-token
Please make sure you set required Token permissions. It may prompt you to sign into your Envato account. So, please login in envato market first then try for the api token.
Thanks
We are facing the same problem. Tried clearing cache and diferrent browsers etc.
Hi @edwardw19,
You didn’t purchased any item from envato market. So, envato market api token will not work for you. If you need to create api token then use your account (purchased from market) and at first login with your envato market account crdentials.
Thanks
