Could not load signed in user profile: The API returned an error (403 - )

Hey guys, I am trying to activate flatsome theme on my wordpress account. I have created an Envato profile but when I click on generate a token , I get an “Access denied” page. It displays the following error.

I have my account created and I am logged in, I have tried caching the browser, using a different browser, going incognito but nothing helped.

Thank you for any help.

Hi @NamanJha,

please clear browser cache and cookies and try again. Also you can try with another browser. and try to create token directly from here: https://build.envato.com/create-token
Please make sure you set required Token permissions. It may prompt you to sign into your Envato account. So, please login in envato market first then try for the api token.

Thanks

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