Hi all. We’re making a change to the photo review process, which will come into effect next week.
From 19 July 2021, photo items will be rejected when a model or property release is required, but has not been provided. In light of this upcoming change, please take greater care in ensuring that releases are applied correctly to each batch of photos on upload, to avoid rejections for this reason.
If you upload photos via FTP, we recommend uploading in batches based on common release forms (e.g. by photoshoot), so that the release forms attached are relevant to most or all of the images in the batch. All uploaded images are automatically linked to all the uploaded model releases.
Enforcing our model and property release requirements during item review allows us to provide greater confidence to our customers. Photos that are submitted without model releases will now be rejected, if model releases were required.
If you have any questions about this change, please let us know.