Can't sign up for artbees

I hired a developer to upload the theme few weeks ago and I just realise he has signed up at https://themes.artbees.net/ using his email and my purchase code (provided to him as he requested during theme activation. Now I can’t sign up for artbees using my purchase code and I am not using his services anymore. How can i rectify this with artbees?

Currently I am unable to update Jupiter and Visual Composer.

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You’d need to speak to the author but assuming you bought the item off your own profile on themeforest then you can always download the latest versions from www.themeforest.net/downloads assuming you are logged in

How do I contact the Author? I can’t sign up to artbees. It’s not a long-term solution to keep manually updating the theme though themeforest.

You can use the contact form on their profile here (bottom right-hand side) https://themeforest.net/user/artbees

I’ve sent the author an email. Thanks so much for the link. I was looking everywhere.