Can't get a single reply from

I joined a few weeks back, and got a couple of (automated) emails from @emile_b about the program. I replied to each of them, one even came from Emile’s personal email address. No reply. I re-sent my messages, got no replies.

Has anybody successfully communicated with Envato’s Affiliate team?

I asked questions in support and received answers.

I wouldn’t suggest emailing folks directly unless they specifically ask you to, even if you have their personal email address. It’s usually better (and faster) to open a ticket.

Here’s a link to the market Affiliate Help docs:

Just click on one and use the “submit a request” button at the bottom to open a ticket.

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Well, I am getting emails from both addresses asking me to reply and ask questions. Then I never hear back.