Cannot upload stock footage

Envato Authors Video Authors
1

Hello,

I am trying to upload stock footage for the first time and I keep getting this error message. it’s been a few days?

Whoops!

Sorry, something went wrong. Please come back in a few minutes and try again.

Thanks

2

Hello,

Here is videohive file upload guide step by step

still have a question contact with envato support
https://help.market.envato.com/hc/en-us/requests/new?ticket_form_id=133406

Thanks

3

Hi I’m having the same problem here… i’m not seeing anything helpful in the link… I’ve tried to upload my first video to the review team several times and all I get is the same message… However if I try to upload anything else but stock footage it allows me to do it… Please help!!

1 Like
4

same problem here…did you solve the problem?

2 Likes
5

You have to contact Author Help Team directly with this issue.