Cannot purchase theme in themeforest.net

Envato Authors Theme Authors
1

I’m trying to purchase Nuvo theme in themeforest.net but could not.
Previously there used to be an option to pay via Credit Card. But now I see only Paypal and Skrill options.

Why is it so? How to make the purchase?

2

Hi,

What are my payment options?

To purchase your items you can use:

  • Your bank account or credit/debit card via PayPal.
  • Skrill ( available for non US customers only )
  • Your Visa or Mastercard.
  • Envato credit (existing credit only, no further purchases of credits are available).

Envato item purchase details you can get in this article

Still any query get in touch with envato market help center they would like to assist you.

Thanks!

3

But I don’t see Credit Card option during checkout - https://www.screencast.com/t/MkxpajMalDj5

4

I’m not sure about that! my opinion you get help from support team they will give you official answer.

5

How can I contact support team?

6
7

When I login using one account it has Visa/Mastercard payment option - https://www.screencast.com/t/5iIgFDAH

But when I login via another account it doest Not have Visa/Mastercard payment option - https://www.screencast.com/t/4UWTmV1OvSeK

8

I understand that but here at envato forum we can’t help you out from your issue in that case i said to you get in touch with support team will help you and solved your issue.
No worry about it and i’m tagging a team member to help you.

Hi @BenLeong @kingdog can you help this guy ?

9

Yes, created a support ticket now. Thanks!

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