I need to cancel my subscription.
I read that I should find the link to do it in My account page, but it is isn’t there, maybe because the subscription is paused at the moment?
I would need help soon as I will start to be charged again in a few days.
Thanks,
Hulda
Hi,
thanks for your reply.
As I wrote though, I don’t have that link in my Account page, I suppose because my subscription is paused… so I can’t do nothing at the moment, neither reactivating it nor cancel it.
Do you know how I can cancel it?
Thanks.
Hulda
Hi
I don’t know about paused account. Paused is not mean the status of cancel subscription! Please contact Elements Support and let them know. Elements Support Team will be happy to help.
Thanks!