Hi, guys!
The buyer has purchased our plugin, but wants to cancel subscription. Is there a way to cancel his subscription and return the money on Evato ?
Thanks
Hi, guys!
The buyer has purchased our plugin, but wants to cancel subscription. Is there a way to cancel his subscription and return the money on Evato ?
Thanks
Like a refund?
Not really - then changing their mind is not grounds usually for a refund https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
They can use the sun it ticket link at the bottom of that link to ask support but there is no guarantee
Thanks, for quick reply! I will send this link to the buyer.