Bad Customer Service - Refunds and unanswered tickets....

Why do Evanto not reply to my requests for a refund??

They failed to end my subscription when asked and now I am chasing 243 GBP for an unused account!

You can’t contact them by phone - so this is the only way to contact.

Did you try contacting them through one of these submission forms?

Envato Market

Envato Elements

Yes, but nothing. I can’t track my tickets either.

I had to stop the subscription via PayPal. Morally they should give me my money back because I haven’t used the service.

Lets hope they are good company and will do this.

You shouldn’t have to cancel like that. You can cancel directly on Envato Elements whenever you want.