Avada Theme Changes Lost Even When Restoring From Full Backup

The main site lost all the theme modifications.
I created a subdomain from a backup including database of 2 days prior and it looks the same (like a new installation).
Finally I created another subdomain from a backup from a month ago and it also looks like the theme is a new install.

How do I get the theme to show the saved settings in the database instead of the reset? Is the theme auto-updating, as I do not see a setting for auto-updating.

The theme was purchased on 2017-10-25 so it still has support and have the token. I cannot submit a ticket as I do not have the Themeforest Purchase Code.