Avada Licence re-issue

I purchase the Avada theme, had a programmer start building the site, they bugged out and now I cannot contact them. We now have a new programmer building my site. Is there a way to deactivate the orginal license and generate a new license?

Best way to to solve this problem is to ask the author of Avada theme:

I thought That is what I have done. If not please be very specific with the exact path that must be followed to find out how to get to the owner to ask for this re-issue of the license. This site is frustrating thing I have done in months!

We think that we have done this 4 hours ago in a forum of owners. Just waiting for a response. This is a very difficult system to figure out. Not very user friendly for support.

Food Processing Equipment Company, LLC

269-679-2020 Phone

269-679-2099 Fax

mailto:sales@fpequipment.com sales@fpequipment.com

http://www.fpequipment.com/ www.fpequipment.com

Contact us for your of you equipment needs. We buy, sell, consignment, Auctions, Liquidation Sales. Whatever idea you have give us a call to see how we can help you.

If you need blades for your machinery let know we may be able to save you some money

Hi @Fpeco. This is a community forum, we are users just like you. Envato is a marketplace where millions of authors upload their work, including themes. Each author has their own method for support, but this forum is for the community as a whole, not for any specific item.

Avada (by @ThemeFusion) has a support site, it is here: https://theme-fusion.com/support/

You’ll see on the right side it asks you to enter a purchase code. Find the purchase code on this page: https://themeforest.net/item/avada-responsive-multipurpose-theme/2833226/support

If you need further clarification, the author has a detailed help article on how to get support for their items:

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Thank you.