thanks for sharing the info it helps us a lot
@mgscoder Thanks a lot.
Thanks for the clarification, my account was verified just a few hours after I submitted the requirements.
I am a new member in Envato Authors. Recently I got ID check verify link. I have a problem. When I upload my passport photo ID, it says face not recognized even though it is as clear as it should have been. Second problem is my passport photo is 7 years old. Does it verify passport ID photo with my live photo check even though my facial changes during these last 7 years? Though my passport is still valid.
Drop a message to Envato Authors Help and Support - they’re the only ones that can take action to check further on the matter. They’ll suggest the best course of action for this case. Cheers!
I am babar Hussain and i am author on codecanyon as maherg420
Sir i am in problem when i verify my account they failed to verify and ask me again verify your account i think my national id card is in urdu languange and when i had get this id card than i dont have beard and now i have beard also if i want to get new id card with latest photo then it will take minimum 14 days now how can i survive on codecanyon and how to prove my identity please help
Please contact Envato Authors Help and Support, they are the right team to help about Author ID check. Envato support team will be happy to assist you.
thank you sir