API server connection failed

I cannot activate a Betheme yet I have a valid Purchase code, Please help

Hi @Kasandas,

This is an issue with your web host.

Are you able to select which PHP version your website runs on? If you can, make sure to select PHP 7.0 or above and then give the theme another try. If you’re running PHP 5.4 or below, this is almost certainly causing the error in question.

Otherwise, please contact your web host and send them the error message that you encircled in red, as this is something they’ll need to fix for you.

Let us know how it goes.


Thank you so much for your response, I’m currently running on PHP 7.0.8 but I still experience the same problem.

Let me try my luck with the web host.

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