adding element (photo justified grid) to my wordpress page with page builder

Hello…I am using wordpress & have the plugin (WPBakery Page Builder)…I’m trying to load any type of album or photo grid element on my page…It appears that it does not fully load onto the page, it shows its there however when I click edit to add photos , the edit page pops up but it just keeps loading & never ends…the little wheel just keeps turning…any help would be greatly appreciated…Thanks

Hi @roadrelics,

Welcome to the forums! If the “Page Builder” plugin was initially available in your theme, you need to contact the author for support:

If however you have purchased plugin on your own, please contact @wpbakery, author of "Page Builder’: