account locked

Hello. My account is locked while purchasing a product, I don’t think I made a mistake, there is no such thing as a warning, what is the reason for this? I’ve been trying to buy a product for 2 times and I can’t. At this rate, you will lose a customer.

Hi,

Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.

Thanks