Accidental Deletion of Site with License Activated

Envato Customers Purchases and Subscriptions
1

Hi,
I accidentally deleted a site with the license code activated, I can no longer activate the theme as it now says it is still activated. If anyone has any info on who to contact/how to fix please let me know.

Thanks

2

Hi,

You should contact theme author.

3

Okay I’ll do that thank you. Has this happened to you before?

4

To me no - to other customers - yes. That is a common “mistake”. Just check with theme author and all should be fine.

5

Brilliant, thank you I appreciate the help

1 Like