Hye, We have buyed (themeforest-ZwbMJjmF-dentalmed-dentist-clinic-wordpress-theme). When we are importing the theme we are getting (XML file loading failed, Please check xml file existence error.
and we are not able to see any XML file inside downloaded theme.
Please help us to solve this problem.
Thanks
You can check the theme documentation hopefully you will get necessary help.
Otherwise please contact the author of your purchased theme, the author will assist you.
How to contact an author to get support or for any technical query:
Thanks
Hye, We have already raised this concern to author and BeDesk but nobody response to us. You can check below url’s:
Lot of error in themeforest-ZwbMJjmF-dentalmed-dentist-clinic-wordpress-theme, Can you please let us know Envato not verifying the theme’s before selling on the platform.
Hope you understand our problem. it makes wrong impact on front of our client because we suggest to them to buy this theme from Envato.
You can post a comment in the theme comments page and let the author know that you are facing issue with the theme full installation process. Hope author will assist you. Author should reply as soon as possible but please give them around 3 business days to reply.