Wrong email when I did my purchase

Envato Customers Purchases and Subscriptions
1

Hi all, I used the wrong email (typo) when I purchased an audio file. I changed the email in my profile, but the confirmation to be able to download the file still is going to the wrong email address. I dont know how to get the file now and it’s not linked in my profile for some reason. Any ideas?

THanks!!

2

Hello. Please open a Help ticket at the Envato Help & Support Center if you haven’t done so already. Our Help team will be happy to check into it for you. Thanks!

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