We have extended a support license

Envato Customers Purchases and Subscriptions
1

Hello
We have extended a support license with an itmem that we have purchased, specifically with
Visual Composer: Page Builder for Prestashop, when we wanted to put a ticket to the author and we have put the purchase number tells us that you can not, can you help me?
Thank you

2

Hi @decimoarte

The best way to get this support is Contact your purchased Item/Plugin Author.


Hope they will be very happy to assist you.

Thanks

3

Hi,

Thanks for asking your question at Envato Forum.

Contact with your item autho from here

If they ask about purchase key then collect from here

Still have any question open a Envato help ticket from here

Thanks

4

Thanks
Yo are all right

1 Like
5

Thansk
I will try