Unable to download my products

Envato Customers Purchases and Subscriptions
1

I am unable to download my products? It has happened before? Why download is not working currently?

PS

2

Hi,

Thanks for asking your question at Envato forum.

This is purchased item download link https://themeforest.net/downloads

If the download not working then Open a Envato help ticket
https://help.market.envato.com/hc/en-us/requests/new?ticket_form_id=170903

Thanks

1 Like
3

you have to download your purchased products from https://themeforest.net/downloads
If still problem then please Contact Support. They will be very happy to assist you about your concern issues.