Theme is not activated!

Envato Customers Purchases and Subscriptions
#1

Hi, I had a crash on test domain on my local server wordpress whit XMAPP. I reinstalled wordpress.
Now, I can’t activate the theme, it gives me error.

error message:
“Theme is not activated! Reason: This purchase code is already in use on a different domain. If you want to activate the theme, purchase another license. If you feel you received this message by mistake…”

Thanks for the support
Deben

#2

Hi,

for solving purchase code or item license issue will need to get support from the item author. They (author) are the right team to help. you can contact item author through item comments page or author profile page or best option is through item support page.

How to contact an author to get support or for any technical query:

Thanks

#3

Thanks :slight_smile: