purchase code are used in another domain

i’ve purchased a tema wordpress. After the installation, when i’m insert the purchase code for activation i’ve recive this message.

“Purchase code are used in other domain”.

2 days ago I’ve tried to insert the recived code, but in activation phase, my server did have been a problem and after the validation code, the website go-down for critical error. I’ve did have to do a rollback of the site for resolve the problem and now i can not use the purchase code. can you help me?


for solving purchase code or item license issue will need to get support from the item author. They (author) are the right team to help. you can contact item author through item comments page or author profile page or best option is through item support page.

How to contact an author to get support or for any technical query: