Theme Forest Houzez Theme - Demo Import not working

Envato Customers Web and Code
1

I had to uninstall my Houzez theme and reinstall it. But now I am having an issue with uploading the demo 1 theme. It says demo failed.

I have all the specifications correct in my hosting site:
If the import stalls and fails to respond after a few minutes You are suffering from PHP configuration limits that are set too low to complete the process. You should contact your hosting provider and ask them to increase those limits to a minimum as follows:

  • max_execution_time 400
  • memory_limit 128M
  • post_max_size 32M
  • upload_max_filesize 32M

It even says to contact the Authors, but when I clicked the link it was not a valid link!
Kindly help me install the Demo Import at your earliest convenience. my email address is (removed)
Thank you,
Mumtaz

2

Hi Author of Houzez,
Please help me, I am pressed for time and am stuck. This is the message it gives me when I go and upload the Demo Import:
An error occurred while fetching file from: https://432351-1355224-raikfcquaxqncofqfm.stackpathdns.com/demo-data/houzez01/content.xml !
Reason: http_request_failed - cURL error 6: Could not resolve host: 432351-1355224-raikfcquaxqncofqfm.stackpathdns.com.

Kindly help me resolve this at your earliest.
thank you Mumtaz

3

Hi @tazi8,

Please contact the author of your purchased theme, the author will assist you.

How to contact an author to get support or for any technical query:

Thanks

4

The domain is down. Try to upload the demo data manually. The documentation should have some details where to find the XML file