The number of clicks available in the Impact report is constantly too high

Envato Authors Author Hangout
1

I started using Impact to send the referral links on my CodeCanyon items and the clicks reported in the Impact reports are constantly too high (let’s say two to three times higher than the actual clicks in average).

Do you know how to solve this discrepancy?

1 Like
2

Hello @DAEXT

You may right, you can contact to impact support staff

Thanks :slight_smile:

3

@DAEXT,
Thanks for your question here, would you mind sending us your tracking link you are using so we verify this is correct.
Thanks!

4

@emile_b Thank you Emile, I just sent the links and the detail to your email.