The developer sees my messages, but he doesn't answer.

I purchased this product and the product does not provide incorrect support. The developer sees my messages, but he doesn’t answer. What should I do?

Product link: https://codecanyon.net/item/anonymous-social-network-android-app-foxy/20868014

contact with envato help open a ticket
https://help.market.envato.com/hc/en-us/requests/new?ticket_form_id=170903

Hi @r10KraL

I have seen the product and found that the item Author don’t support for this Item. The author not included Support with this Item. So please post a comments to get attention of the author about your issues and try to get answers from the Author.

Thanks