I have raised an issue in the support on Thursday till today there is no response from the team. I would like to know is there any customer service contact number or something. I bought that theme with spending lot of money and after that there is no response from the developer and team. I think site is doing some kind of cheating business
Search your item author from this posted video how to find them.
Contact with your purchase item author hope they will helped!
Still need any help this is envato support team
Those people are not responding to my issues and they dont know how solve the existing bugs in the site. That is the reason I am asking is there is complaint tabs for the site to report these kind of developers and themes are not encoouraged