I have purchased Speaker and Life Coach WordPress Theme | Coaching WP. I was able to implement everything on my website what I wanted. But there is a problem in Stripe Payment Gateway, when guest users are about to purchase items, we get message as Unknown error. However, I was be to get email to change password, new user and new order id in the admin dashboard. So, everything seems like working except this error. I would be really thankful if somebody can help me to resolve this issue.
I would like to recommend you please check your site payment gateway settings, is there anything missing? is your payment gateway plugin is uptodate latest version. still problem please Contact Author.
Thank you so much for your reply. I messaged to the Author as well. As per my opinion, Site Payment Settings are good because all logged In User is able to purchase any item successfully.
please check out your payment gateway setting and please do contact support in case of any further inconvenience / trouble
I saw that you mentioned that you messaged us. Perhaps you are now connected with our supporters and they are working to help you out.
If not, please create a support ticket on our VIP support forum for Coaching https://thimpress.com/forums/forum/coaching so our developers can discuss directly with you and try to help you out.
You can check this note on how to create a support account and create a topic: https://thimpress.com/knowledge-base/create-account-submit-support-ticket/