Payment related issue

Dear Sir/Madam
We are buying a theme whose link is Bizi - A WordPress Theme for Food Bloggers by nanoagency | ThemeForest
We tried to pay with all the payment turns, but there was an error in payment.
Whatever it is like “Payment unsuccessful - there was a problem processing your credit card.
For security reasons we may need you to re-enter your Visa, MasterCard or AMEX details before trying again, or you may need to try an alternative payment method.” & “We are unable to process this payment. Please review your payment details and try again.”
Payment related team solve it and give us the answer

Hello @joyapankaj

Please contact Envato Market Help and Support. They will be happy to assist.


May be you need a extended license for payment method issue anyway
Contact with your purchase item author @nanoagency right here as a comments

hope they will helped!