Site wont take purchase code

Envato Customers Purchases and Subscriptions
1

I purchased 2 updates for support so that I could activate my sites.
However, only 1 is going through.
Can someone please contact me so that we can resolve this.

2

Hi,

Please contact the author of your purchased Item, the author will assist you.

How to contact an author to get support or for any technical query:

Thanks