Request for Exchange: Purchased Wrong Version of Homy Theme

Envato Customers Purchases and Subscriptions
1

I recently purchased the **Homy Svelte Real Estate Template from ThemeForest, intending to use it for my WordPress website. However, I mistakenly purchased the Svelte version instead of the Homy Real Estate WordPress Theme.

As I specifically need the WordPress version for my project, I was wondering if you could assist me with the following:

  1. Allowing me to exchange the Svelte version for the WordPress version.
  2. Providing guidance on how I can upgrade or purchase the WordPress version with the amount already paid for the Svelte version.

I understand that the two themes are different, and I’m happy to cover any price difference if required. Please let me know if this is possible or if there’s another way to resolve this issue.

Thank you for your understanding and support. I look forward to hearing from you soon.

Best regards,
[Ravi ]

2

Have you reached out to the author?

3

yes but they Told That Sorry but we are not aware of WordPress at the moment.

You can purchase the WordPress version separately if you want.

There is no exchange functionality provided by Themeforest.

4

I checked both items you mentioned, and they are from two different authors. Therefore, the WordPress theme author may not be able to assist in this case. If you haven’t downloaded the item, reach out to the author of the item you purchased to request a refund. If the author refuses, you can contact Envato Support and provide them with the details of your case.