register a theme that said already registered (while not)

MariaPauchet · October 28, 2022, 2:33pm

Hello, I’m trying to register a purchase code into a website. It says that this code is already used but the website mentionned is the same where I’m trying the registration. can you help please ?

mgscoder · October 28, 2022, 4:14pm

Hi @MariaPauchet,

Please contact the author of your purchased theme, the theme author will assist you.

How to contact an author to get support or for any technical query:

Thanks

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HELP - i got this message: The purchase code is already being used on another domain. Theme Authors themeforest	1	290	February 14, 2024
The purchase code is not valid! "purchase code is already registered on another site" Purchases and Subscriptions	1	430	July 27, 2023
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The purchase code has been registered too many times. Purchases and Subscriptions themeforest	1	295	March 30, 2023

register a theme that said already registered (while not)

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