Problems checking user purchases via e-mail link?

Hello createdbypete,
Before some days one item submitted but this item hard rejected.Why rejected because my file never purchase.Next after some days this file purchase and again develop and re-submitted.when contact to dashboard but one email reply------

Envato Reply:
If you need to verify that this user is a customer of yours, visit https://codecanyon.net/user/ithome-solution?inspection_key=MzIyMTAzNA%3D%3D &message_type=pm
(https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gif)
The purchase data shown in this link will be visible for 7 days.

How to Solved this problems.Thanks